Allied 100
  • USA
  • Full Time

Allied 100 offers a competitive benefit package


Allied 100 is seeking a National Training Coordinator to join our growing team!  As the workplace safety and community health experts, Allied 100 provides the tools and resources to enable life saving measures in the community.  Serving both the general marketplace through AEDSuperstore.com as well as large enterprise through Allied 100, we are the leading distributor of Automated External Defibrillators (AEDs) and related medical products.  


The National Training Coordinator is the critical link between the AED units themselves and savings lives during cardiac arrest.  In this position, you will work closely with our customers to understand their CPR and AED training needs and then partner with our training professionals to make it happen.  From scheduling classes and processing training material orders to issuing certification eCards to students at the conclusion of class and providing exceptional customer service throughout, you work the magic behind the scenes to make it happen.


Consider Joining Us If You Are

  • A people person. You are warm, friendly and a good communicator who enjoys working with others, yet also work with a high level of autonomy.

  • Willing to roll up your sleeves and get the job done.  You are a self-motivated and driven to achieve your objectives, taking ownership over your work. You enjoy finding solutions when challenges arise, taking initiative to seek out answers and overcome obstacles. You constantly strive to take your position to the next level.

  • A highly organized, have a high attention to detail and a multitasker who thrives in a fast-paced environment.  You enjoy having multiple balls in the air at one time and can easily move from one project to the next, and keep it all straight even amid distractions (such as working within multiple computer programs at once).

  • Passionate about saving lives.  You are inspired to do your best every day not just because of what you do, but why you do it.  You are further engaged by working collectively to achieve a shared goal. At Allied, we aren't just a distribution company, we are working to ensure lifesaving tools and knowledgeable individuals are widely available for when emergencies arise.   

 
What You'll Do

  • Work closely with customers and our team of training instructors around the country, via phone and email, to coordinate and schedule CPR/AED and First Aid training classes, with an exceptional level of service to both the customer and our instructors.

  • Process incoming orders for training materials in a timely and accurate manner.

  • Enter and maintain accurate training customer and instructor records to ensure billing accuracy and for future reference.

  • Assign and distribute certification eCards to class attendees after class is completed.

  • Assist with administrative responsibilities for the training department, as necessary.

 
Experience We're Looking For

  • Previous experience in a customer service, preferably in an administrative / professional environment.
  • Previous experience in a scheduling role a plus.
  • Experience in a fast-paced environment requiring multitasking.
  • Strong working knowledge of Microsoft Office Suite including Outlook, Word and Excel and ability to quickly and easily learn technology/software programs.
  • Ability to work in a fast-paced environment not easily overwhelmed when work gets busy.
  • A desire to continually learn and grow in your career.
Allied 100
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